Navient pays $700,000 to resolve discrimination claims at non-Delaware job sites

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The U.S. Department of Labor has entered into a conciliation agreement with Navient Corp. to resolve alleged hiring discrimination at three sites in Indiana, Pennsylvania, and Texas.

Headquartered in Wilmington, Navient services student loans for the U.S. Department of Education. The company’s current student loan contract ends in December 2023.

A compliance review by the department’s Office of Federal Contract Compliance Programs found that, from 2017 to 2021, Navient discriminated against 427 Black applicants for customer service positions in Fishers, Indiana, and Wilkes-Barre, PA. In addition, the agency’s review identified alleged hiring discrimination against 1,858 Black and white applicants seeking clerical positions in Austin, Texas.

Navient Corp. has agreed to pay $700,000 in back wages and interest to resolve the allegations.

“The settlement with Navient Corp. reflects our commitment to preventing hiring discrimination and holding federal contractors accountable when they fail to meet the requirements of the law,” said Office of Federal Contract Compliance Programs Mid-Atlantic Regional Director Samuel B. Maiden.

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Maiden’s office in Philadelphia.

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