State’s small business division reports progress in dealing with backlog of questions about ‘essential’ enterprises

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The Delaware Division of Small Business has been inundated with questions about Gov. John Carney’s expansion of the State of Emergency that includes  “non-essential businesses.
 
“Due to the extreme volume of phone calls and emails, not every contact has yet been responded to. Staff will continue working past 8 a.m. on Tuesday through all the emails and questions that have come in to help provide clarity to businesses about whether they may operate or not,” an advisory stated. 
 
8 a.m. Tuesday was the time when the non-essential business order went into effect. 
 
Division spokesman Michael Chesney reported that staff has been added to handle the volume in handling both phone calls and Emails. He said the division is making “significant progress” in reducing the backlog.
 
The closing list is based on industry codes that are typically on tax and other documents. However, the list did not necessarily list specific categories for businesses like beauty and nail salons.
 
Most questions about closures can be answered using the steps outlined in the accompanying graphic.  If after following these instructions you still have questions, email covid19faq@delaware.gov. Also, check the list of essential and non-essential businesses below.
 

 

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