Nanticoke named Most Wired heath care provider

Palmer and Rose

Nanticoke Health Services has been named a Most Wired health care provider for the third year in a row. As a Most Wired health care provider, Nanticoke uses a number of technology tools to improve communication and coordinate patient care.

“In 2015, Nanticoke first received the Most Wired designation. We were the first in Sussex and Kent counties to receive this designation. We are proud that we have been able to not only maintain this level of technology integration but continue to add to our capabilities including moving to one EMR for both our physician practices and the hospital,” said Steven Rose, CEO of Nanticoke Health Services. “Having received this recognition for the third year is just more evidence that Nanticoke continues to be a leader in patient care, quality and integration providing the very best services we can for our community. I could not be more proud of the team at Nanticoke.”

The four focus areas of the Most Wired survey include:

  • Infrastructure: Includes the development of wireless networks for clinicians to access electronic medical records to help improve access to patient information during care delivery to providing security technology safeguards and performing regular risk analysis to be sure electronic information is secure.
  • Business and Administrative Management: Includes the use of technology for improving business operations such as electronic payer transactions and partially automated management systems for supply chain to the electronic delivery of quality scores to clinical leaders. These systems improve efficiency, help improve patient flow, and support the operations of the organization.
  • Clinical Quality and Safety: Includes requirements for using use the EHR during patient care for things such as medication administration and reconciliation, reviewing medical images, providing clinical pathways, providing patient education and discharge instructions, and capturing data for quality monitoring.
  • Clinical Integration: Refers to the interoperability of applications within the hospital along with connectivity with physician office EMRs for accessing clinical documentation and viewing results. It also refers to the use of the patient portal allowing our customers to access their own health information. Clinical integration is an important part of putting patients in control of their health and engaging them in their healthcare.

Nanticoke also participates in national and state programs to help make patient information portable and secure including Common Well Health Alliance, a national alliance committed to providing privacy and security for all data exchanges through its services; the Delaware Health Information Network (DHIN), which improves patient care and privacy, and improves practice efficiency; and local partnerships with other providers.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit

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