Hopkins & Sons, Inc., New Castle, was one of 34 Atlas Van Lines agents to earn the 2013 World-Class Commitment Award. Agents who are awarded this distinction rank highly in 12 critical areas, including customer satisfaction, estimating accuracy and claims service, the moving company stated.
Agents who receive the World-Class Commitment award help bring expertise to our company wide efforts of providing white glove service.
“The Atlas family is thrilled to reward agents who are meeting our high standards for quality service and going above and beyond the call of duty for customers,” said Glen Dunkerson, chairman and CEO of Atlas World Group. “The World-Class Commitment Award recognizes agents who have met or exceeded business expectations and continue to raise standards for the entire agency network.”
Hopkins and Sons has won numerous business and industry awards in recent years as it overcame a deep downturn that hit Delaware harder than many states. The family-owned company is now in its fourth generation.
Heart program wins national honors
“Control Your Heart for the Future,” a program developed by Delaware Physicians Care in collaboration with Christiana Care Visiting Nurse Association (CCVNA), has won a national award from Medicaid Health Plans of America.
The award recognizes the program as an “overall best practice of Medicaid health plans in the industry for 2012-2013” and is one of six national awards. This award was the only one presented in the innovation category of the MHPA 2013 Best Practices Awards.
The program helps Delaware Physicians Care members who have congestive heart failure (CHF) to improve their quality of life by effectively managing their condition. Delaware Physicians Care is an Aetna health plan for those on Medicaid.
