Delaware Insurance Commissioner Karen Weldin Stewart announced she has fined health insurer Highmark Blue Cross Blue Shield Delaware $383,000 for violations, including failure to pay policyholder claims in a timely fashion.
Stewart has also fined Aetna, Inc. $100,000 for failing to pay policyholder claims in a timely fashion and for charging excessive copays, among other violations.
The fines resulted from routine market conduct examinations of each insurer performed by Insurance Department examiners.
The two companies control a large chunk of the health insurance market in Delaware.
Highmark issued the following statement:
“Highmark Delaware is committed to enhancing our customers experience and will continue to move forward addressing the issues identified by the Department of Insurance.”
A copy of the Stipulation and Consent Order and the Market Conduct Exam Report for each insurer can be found at
