Complaint procedure outlined
The Delaware Division of Public Health has issued an order that spells out vaccination practices. The order, among other things authorizes fines for noncompliance and puts a priority on administering the second dose of Covid-19 vaccine.
Under the order, the administration of the second dose is a higher priority than administration of a first dose to an unvaccinated person if vaccine supply is not sufficient to accomplish both.
Health care/vaccination providers are required to administer a second dose to patients of record who have been administered the first dose by a different provider.
A second order, signed Feb. 25, requires vaccination providers to report inventory daily to Vaccine Finder, a national web-based system that allows providers to report levels of supply.
Failure to comply with these orders may result in a fine between $100 and $1,000 per day.Repeated failure to comply may result in cessation of vaccine distribution.
Public Health spokesman Jennifer Brestel said the orders were “not a direct result of any specific violations, but more so to formalize the requirements to make it clear for providers what the expectations are, and to also make it more clear to the public what those requirements are of vaccinating providers.”
The second-dose order can be found here.
In addition to the order, DPH has summarized existing provider vaccination requirements.
- Reporting Vaccination Administrations – Health care providers or other vaccinating providers who administer immunizations shall report information about the immunization and the person to whom it was given, to DelVAX within 24 hours of administering the dose. The Division of Public Health emphasizes the importance of recording race and ethnicity in order to evaluate efforts to vaccinate underserved populations.Race and ethnicity need to be complete and accurate.Additional vaccine will be contingent upon compliance with data reporting requirements.
- Reporting unused Vaccine – The health care/vaccination provider must report the number of doses of Covid vaccine and adjuvants that were unused, spoiled, expired, or wasted.
- Requirements for Reporting Adverse Events – Health care/vaccination providers must report any adverse events following vaccination to the Vaccine Adverse Event Reporting System (VAERS).
- Administering vaccine to priority populations – Vaccinations shall be made available only to persons who meet current criteria for administration per Delaware’s vaccine allocation timeline Exceptions are authorized for the purpose of preventing waste or spoilage of vaccine only if vaccine has already been constituted for injection and the vaccinator is unable to locate any person who meets the current criteria and is willing to receive vaccination.
- Equitable Access and Ability to Pay – Health care/vaccination providers are prohibited from denying administration of a Covid-19 vaccination for reasons of race, color, gender, ethnicity, disability, national origin, or any other protected status.Further, health care/vaccination providers must make vaccinations available regardless of a person’s ability to pay, type of health insurance, administration fees, or participation in a particular provider or network. While providers may seek reimbursement from a health insurance plan, they may not seek any out-of-pocket costs from the vaccine recipient.
DPH created a way for the public to submit complaints if they believe a vaccination provider is violating any of the requirements mentioned.
Complaints can be emailed to firstname.lastname@example.org.
Any health care provider who intentionally or willfully provides or distributes, or who supervises someone who intentionally or willfully provides or distributes the Covid-19 vaccine to any individual who is not authorized to receive such vaccine pursuant to the Vaccination Guidance is guilty of unprofessional conduct may be subject to licensure discipline. Complaints regarding such conduct should be made to the Division of Professional Regulation at https://delpros.delaware.gov/OH_FileComplaint.
Additional information about COVID-19 vaccine rollout is available at de.gov/covidvaccine.