Delmarva Power sees uptick in scamming attempts

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Delaware Business Now
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Delmarva Poweris reporting an increase in reports of individuals calling Delmarva Power customers and falsely claiming their electric or gasservice will be disconnected unless payment is made.

These impersonators instruct customers to buy a prepaid credit card and call back to a different phone number with the personal identification number or other personal information.

Scammers also use a tactic called “spoofing” to manipulate the Caller ID displayed phone number so that it appears to be aDelmarva Power number. \

Delmarva Poweralso cautions customers to be mindful of individuals who try to gain access to their homes by posing as utility workers. Utility impostors may carry “official” looking credentials and often work in pairs.

Delmarva Power representatives will never call you to ask you for cash or request that you purchase a prepaid credit card to make a payment on your bill.

People with concerns about the status of their accounts can call Delmarva Power’s Customer Service line at1-800-375-7117 TTY-TDD Hearing Impaired: 1-800-822-1200.

If you believe you have been the target of a phone scam,Delmarva Power urges you to report suspiciousactivity to the police.

If you believe your identity has been stolen and a Delmarva Power account has been opened in your name, a claim can be made regarding the fraudulent activity by filling out an affidavit.

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