Delmarva makes headway in restoring service after tropical storm


Delmarva Power warned that it may take days to restore power to some customers after Tropical Storm Isaias brought high winds and flooding.

The company’s Emergency Response Organization is mobilized with all company resources dedicated to restoring service for customers safely and as efficiently as possible, a release stated.

High winds and possible tornadoes took down utility poles in some areas.

The storm impacted more than 118,000 Delmarva Power customers. As of Tuesday morning, the number without power had fallen below 18,000 for the utility, which has more than half a million customers in Delaware and Maryland.

As of Tuesday night, the City of Dover’s electric utility reported that 2,000 homes and businesses were without power. Earlier in the day, that number had swelled to 8,000.

Cable TV and broadband service was also affected with both Verizon FiOS and Comcast Xfinity reporting widespread outages on the East Coast. Cable and Internet services can share the same utility poles.

While the storm caused widespread damage and outages, the majority of Delmarva’s outages are located in Sussex and New Castle counties and Wicomico County in Maryland.

“We will continue to work around the clock until every customer is restored,” said Gary Stockbridge, Delmarva Power region president. “This storm was incredibly destructive, and we will continue to keep our customers informed as we complete our assessments of the damage. We know power outages can add additional stress during an already difficult time and we want customers to know that we are working to restore their service safely and as quickly as possible.”

Due to extensive damage to Delmarva Power’s transmission and distribution system caused by high winds, falling trees and tree limbs, and tornadoes, estimated times of restoration were suspended at one point.

Delaware Electric Cooperative, which serves Kent and Sussex counties reported thatcrews restored power to another 1,000 homes with about 100 homes without power.

The cooperative has about 100,000 members and at one point more than 30,000 members were without power.

In addition to its workers, Delmarva Power has local overhead line contractors and tree-trimming personnel assisting in the restoration effort. The company also has secured additional support personnel through nationwide mutual assistance networks, adding more than 300 additional personnel who will support the effort, the release stated.

Delmarva Power is following its storm restoration process, which puts a priority in addressing life-threatening, safety and health situations, including critical customers such as hospitals, nursing homes, and fire and police facilities.

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