Spoofers and your electric bill

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Good afternoon,

The flurry of spoofed phone messages to businesses and homes that came with the Delmarva Power caller ID seem to have abated.

But the intent of the whole operation remains something of a mystery.

Customers received robocalls that came with the option of talking to a person on allegedly lowering their electric charges if your electric bill was current

If you pressed the suggested number, the call went to a phone bank with a lot of noise in the background. That’s where most people ended things.

Until now, the process of electric choice had been a dignified affair. Typically, you received mailers or Emails with options that include 100 percent renewable electricity or a lower rate over a short period.

Terms and approvals were offered on paper or through electronic documents.

The Delaware Public Service Commission and the Public Advocate are investigating the matter but have not announced any findings.

It is hard to imagine that any of the companies signed up to provide electric choice in Delaware were involved.

Perhaps the next stage for this operation was to somehow get credit cards or prepaid card numbers. We may never know.

For now, it remains buyer beware and that phone scammers are always looking for another angle.

Here’s hoping for sunnier days.

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