Spicer-Mullikin Funeral Homes and Crematory was honored by the National Funeral Directors Association (NFDA) with the 2019 Pursuit of Excellence Award.
This is their fifth consecutive award for excellence.
To earn an NFDA Pursuit of Excellence Award, a participating funeral home must meet or exceed business standards set forth by the program and demonstrate proficiency in key areas of funeral service, such as compliance with state and federal regulations; providing ongoing education and professional development opportunities for staff; offering outstanding programs and resources to bereaved families; maintaining an active level of involvement within the community; participating and actively serving in the funeral service profession; and promoting funeral home services through a variety of marketing, advertising and public relations programs. Participants are also required to adhere to a Pledge of Ethical Practices.
“We’ve had the honor of serving families in Delaware since 1906,” says Spicer-Mullikin’s Matthew C. Smith. “NFDA Pursuit of Excellence Award is a hallmark for funeral homes that are committed to providing exceptional service to grieving families and the community, while adhering to the highest ethical and professional standards. We are honored to receive the award for the fifth consecutive year. All Spicer-Mullikin licensed funeral directors and support staff contributed to this recognition. We are a family-owned business and people can feel the difference in our care. Families know they can trust us to exceed expectations.”
NFDA is the world’s leading and largest funeral service association
Owned by Matthew C. Smith, the funeral home has locations in New Castle, Newark, Delaware City, and Middletown.