M&T Bank is investing $9 million to refresh and renovate 38 branches throughout Delaware.
Many renovations are nearly completed and all will be finished by December.
The new design is intended to create an enhanced customer experience by removing barriers between customers and employees, installing public wifi and providing better tools for M&T employees, a release stated
Most of the branches will be completely redesigned and modernized with new teller lines, redesigned front vestibules and customer seating areas, new flooring, LED lighting, paint, technology and furniture.
“As a leading bank in Delaware, we are committed to investing in our infrastructure and our people in order to deliver an outstanding customer experience,” said Nick Lambrow, Delaware Regional President. “This investment is part of our overall commitment to the vitality of the state, which we demonstrate as a leading SBA lender and through our service to the community.”
The branches will remain open throughout the renovation period, giving customers uninterrupted access to M&T’s services.
“The renovation of our branches demonstrates our commitment to our customers and our communities,” stated M&T Bank’s Retail Regional Manager Nancy Choma. “Our talented professional bankers and our convenient hours will be complemented by our newest branch design and latest technology.”
“After several months of planning and working to understand what’s important to our customers regarding branch design, we are utilizing several local companies to advance the project,” noted M&T Bank Senior Vice President and Corporate Services Manager Keith Belanger.
M&T Bank Corporation is a financial holding company headquartered in Buffalo, NY.
M&T’s principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and the District of Columbia. Trust-related services are provided by M&T’s Wilmington Trust-affiliated companies and by M&T Bank.
M&T acquired Wilmington Trust nearly a decade ago and retained the predecessor’ name for trust and related services.