Christiana Care earns Most Wired designation for tech expertise

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Christiana Care Health System has earned the Most Wired designation from the College of Healthcare Information Management Executives.

Christiana Care is the only health care organization in Delaware and one of only 5 percent of U.S. hospitals to receive this designation.

The recognition is the result of years of strategic planning. For example, Christiana Care has introduced Health Records on iPhone, which brings together hospitals, outpatient services and the existing Apple Health app to make it easy for patients to see their available medical records from multiple providers whenever they choose.

“Technology touches every single interaction we have with our patients, and it creates an efficient way for us to connect with our neighbors and deliver the world’s best care, powered by a foundation of technology and empathy,” said Randall Gaboriault, chief information officer and senior vice president of Innovation and Strategic Development at Christiana Care.

“Our Clinical and IT teams have developed and persistently iterate a model of shared thinking, shared learning and shared working to deliver projects that expand our capabilities to serve our neighbors in ways we had hardly imagined a few years earlier,” said Lynne McCone, vice president of IT Application Services for Christiana Care.

Christiana Care’s use of technologies to improve patient care includes:

  • Video monitoring to help protect hospital patients from falls.
  • Telemedicine advancements, including video visits.
  • Direct access by patients to the physician notes in their electronic health record, and the ability to contribute to their record through an online patient portal.
  • Online express check-in at Christiana Care’s six Medical Aid Units.

Christiana Care’s Patient Portal, already recognized as a secure way for patients to stay informed about their health records, now offers patients a chance to enter their problems, allergies, medications, immunizations and surgical history. Upon physician review, data flow directly into theelectronic health record.

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