Data breach at third party insurance administrator affects 650 in Delaware


BenefitMall, a third-party administrator for health insurance companies, experienced a data breach.

Five companies in Delaware and approximately 650 of their consumers were impacted by this breach.

If you have health insurance with Highmark BCBS, Aetna, Emblem Health, Humana, or UnitedHealth please monitor your postal mail,the Delaware Insurance Department reported.

Aetna is notifying those impacted by the breach via US mail and offering a free subscription to credit and identity monitoring services. Other companies may do the same.

“We encourage consumers affected by the breach to utilize the services offered. The Department of Insurance takes any breach of personal information very seriously. We will continue to do our part by conducting further investigations to fully understand what happened, how it happened and what data was affected. Our goal is to minimize the negative effects and prevent similar incidents from happening in the future,” said Insurance Commissioner Trinidad Navarro.

The insurance department says consumers should:

  • Install anti-malware protection on your computer.
  • Use complex passwords that cannot be easily guessed to protect your online accounts.
  • Do not click suspicious links in emails or pop-ups.
  • Use various tools offered by banks and credit card companies to help you monitor your finances and credit report.

Anyone with questions about the data breach should contact their insurance carrier directly. Those requesting further assistance can contact the Department of Insurance at 302-674-7300.

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