As part of settlement, future website will give Wells Fargo customers another option


The state Department of Justice Consumer Protection Unit, said any Delawarean who was or currently is a customer of Wells Fargo and experienced issues that have not been resolved will be able to use a dedicated website that will go live in late February 2019.

Wells Fargo settled with Delaware and other states, with the First State getting $2 million that will be used for consumer protection activities.

The settlement resolves allegations by Delaware and other state attorney general offices that Wells Fargo violated state consumer protection laws by (1) opening millions of unauthorized accounts and enrolling customers into online banking services without their knowledge or consent, (2) improperly referring customers for enrollment in third-party renters and life insurance policies, (3) improperly charging auto loan customers for force-placed and unnecessary collateral protection insurance, (4) failing to ensure that customers received refunds of unearned premiums on certain optional auto finance products, and (5) incorrectly charging customers for mortgage rate lock extension fees.

Click on headline below for earlier story on settlement.

Wells Fargo agrees to pay $2 million to Delaware in 50-state settlement

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