Comcast Business launches service for hotel industry

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Comcast Business announced the launch of  X1 for Hospitality.

The system will be used at the  Four Seasons Hotel Philadelphia at Comcast Center in Center City, Philadelphia,  The system will include  X1  in each of its 219 guest rooms when it opens this winter.

“Four Seasons guests seek  exceptional quality at every turn, and technology and entertainment are an important part of their experience with us,”  said Ben Shank, general manager of Four Seasons Hotel Philadelphia at Comcast Center. “Today’s luxury travelers want customized, personal experiences with fantastic and intuitive amenities. X1 is simple and user-friendly allowing guests to navigate and discover the programs they want to watch. With the voice remote, finding a channel, show or movie is now as easy as the click of a button and a simple voice command. We believe X1 will help elevate our guests’ in-room experience and create a truly world-class visit.”

“Comcast has the potential to disrupt the $3 billion United States business TV market with X1 for Hospitality,” said Greg Ireland, multiscreen video analyst at IDC. “Products and solutions that have generated excellent results on the residential side can help businesses, particularly in the hospitality industry, gain an edge in attracting new and returning consumers.”

Features include:

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  • Approximately 300 channel options and a free library of over 50,000 TV shows and movies On Demand
  • Voice Control
  • Recordings: A two-tuner DVR, allowing guests to record programs while watching something else or save to be viewed at their convenience when they return to their rooms.
  • Multicultural: X1 is available with Spanish screens and menus and the X1 Voice Remote understands Spanish commands.  The platform also includes curated content collections like Black Film & TV, International, and LGBTQ.

“X1 has changed the game for millions of people when it comes to watching television and now hotels can bring that same experience to their guests,” said Denice Hasty, chief marketing officer, Comcast Business.  “Few brands know more about the importance of experience than the Four Seasons and we look forward to making their Four Seasons Hotel Philadelphia at Comcast Center a premier destination with the very best technology and amenities, all tuned to the unique needs of their guests.”

The hotel will be located atop the new Comcast Technology Center.

The hotel will offer unobstructed views of the city, restaurants from Michelin-starred chef Jean Georges Vongerichten and local chef Greg Vernick and a world-class spa and infinity pool.   Four Seasons Hotel Philadelphia at Comcast Center is owned by Comcast, in partnership with Liberty Property Trust.

For more information about Comcast Business Solutions for Hospitality, visit : https://business.comcast.com/enterprise/industry-solutions/hospitality

Comcast Business offers Ethernet, Internet, Wi-Fi, Voice, TV and Managed Enterprise Solutions.

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