Comcast held a special event to celebrate the opening of its Xfinity Store at the Dover Towne Center, located at 1574 N. DuPont Highway.
The store is the second in Delaware for Comcast, which opened its first store in north Wilmington. The stores are part of a program to improve customer service at the nation’s largest cable T
The new 5,000 square-foot store is larger than the former facility and provides visitors with an opportunity to explore, learn about and interact with the latest Xfinity products and services.
Community leaders helped celebrate the opening and tour the new space. Additionally, Greater Dover Boys & Girls Clubs Executive Director Jacob Getty was in attendance to accept a $1,000 donation from Comcast to support the Clubs’ My.Future program.
“We are excited to open an Xfinity Store for our Dover area customers to provide them with a one stop shop for all their entertainment needs and ensure every customer gets the most out of their Xfinity experience,” said Jeff Seidenfaden, vice president of marketing for Comcast’s Beltway Region.
The new Xfinity Store features flat screen TVs, iPads and a comfortable seating area for demonstrations of the new X1 platform. Customers can also try out Comcast’s popular apps like Xfinity Stream, Xfinity Connect and My Account. Kiosks around the store provide the opportunity to experience Xfinity TV, and learn more about Xfinity Internet speeds, Xfinity Voice service and Xfinity Home, Comcast’s security and home automation solution.
Also, customers will enjoy personalized service from trained and knowledgeable sales consultants, along with time-saving features like self-serve bill pay and a queuing system that allows customers to explore the store instead of waiting in line for service. Customers can also return and pick up equipment and purchase consumer electronics products
