Mark and Kelly Eckels, owners of Office Pride of Dover, won the coveted “Franchise of the Year” and “Standards of Excellence” awards at the company’s recent annual retreat and awards ceremony in Louisville, Ky. Office Pride, a national franchise offers commercial cleaning and floor care services.
“On behalf of the entire company, I would like to congratulate the Eckels family on their ‘Franchise of the Year’ award, their “Standards of Excellence” recognition and the overall incredible results they have achieved in the past 12 months,” said Todd Hopkins, founder and CEO of Office Pride Commercial Cleaning Services. “Mark and Kelly’s business is a strong example of an outstanding Office Pride franchise and we thank them, along with our entire franchise network, for upholding the highest level of client service this year.”
The “Franchise of the Year” award is given to the franchise that has demonstrated the best overall performance in sales and continued growth, customer and employee satisfaction and retention, while at the same time contributing to Office Pride’s corporate brand development and embodying Office Pride’s core values and mission.
The “Standards of Excellence” award is given to the franchises that are ranked in the top 10 percent of the Office Pride franchise network. Recipients of this award have exhibited sales growth, customer retention and satisfaction, as well as corporate compliance and a commitment to continuing education within the industry.
“Mark and I are honored, humbled and so thankful to have been recognized for our strongest year yet,” said Kelly. “We’ve exceeded our goals across all aspects of the business, and this award is a testament to the hard work of our team. It’s an awesome feeling to look back on the achievements we met this past year, and we look forward to strengthening our business even more in the years ahead.”
“As a former PGA golf professional of 25 years, I know the importance of building an excellent staff and providing great customer service,” said Mark. “When a local company hands us the keys to their office, we become partners and that’s a responsibility our Office Pride family takes very seriously. I’m so proud of the culture we’re creating among our staff and clients – it’s always an added bonus when you’re recognized for a job well done!“
For more information on Mark and Kelly Eckel’s Office Pride location and services, visit www.commercialcleaningdover.com
