Citizens Bank’s mobile banking apps for iPhone and Android have once again received the Javelin Mobile Banking Leader Awards from Javelin Strategy & Research.
Javelin’s review of user ratings for mobile banking apps found Citizens’ mobile apps to be among the best in the industry, with average customer ratings of 4.1 out of 5 stars. This marks the third time Citizens has received similar recognition from Javelin.
Javelin also recognized Citizens as being among the leaders in the “Most Comprehensive Alerts” category. According to Javelin, leaders in this category offered “a wealth of alerts and notifications, delivered through both push and SMS, that keep their customers in touch with changes to their accounts and join with them in the fight against fraud.”
Javelin named Citizens as being in the class of banks that are providing the “most exceptional functionality and customer support” in mobile banking.
Citizens Bank customers interested in its mobile banking app for iPhone and iPad® can find it in the App Store . Customers interested in the mobile banking app for Android can find it in Google Play,