Intellitec Solutions, Wilmington, has achieved a Silver Cloud Customer Relationship Management competency, the company reported.
To earn a Microsoft silver competency, partners must successfully demonstrate expertise through rigorous exams, culminating in Microsoft certifications. And to ensure the highest quality of services, Microsoft requires customer references for successful implementation and customer satisfaction, a release stated.
Intellitec Solutions has a focus on helping companies make unique use of Microsoft CRM (customer relationship management) Online, helping clients use online web-based portals that integrate with Microsoft CRM, and configuring custom object in the cloud-based database to make an effective use of Microsoft CRM’s workflows and automated processes.
“This Microsoft competency showcases our expertise and commitment in today’s technology market and demonstrates our deep knowledge of Microsoft and its products,” said Rick Sommer, president of Intellitec Solutions. “Our plan is to accelerate our customers’ success by serving as technology advisors for their business demands.”
“By achieving a silver competency, organizations have proven their expertise in specific technology areas, placing them among the top five percent of Microsoft partners worldwide,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. “When customers look for an IT partner to meet their business challenges, choosing a company that has attained Microsoft competencies is a smart move. These are highly qualified professionals with access to Microsoft technical support and product teams.”
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.
